At MoversOnGo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our services.
1. Information We Collect
Personal Information: We collect personal information that you provide to us directly, including your name, contact details (phone number, email address), and address.
Service Details: We collect information related to your moving requirements, such as the origin and destination addresses, inventory lists, and preferred moving dates.
Payment Information: For billing purposes, we may collect payment details including credit card information or bank account details.
2. How We Use Your Information
Service Delivery: We use your information to provide and manage our moving services, including scheduling, logistics, and communication.
Customer Support: Your contact details may be used to respond to inquiries, provide support, and resolve any issues related to our services.
Billing and Payments: We use payment information to process transactions and handle billing-related tasks.
Marketing: With your consent, we may use your information to send promotional materials and updates about our services. You can opt-out of marketing communications at any time.
3. How We Protect Your Information
Security Measures: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.
Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
4. Sharing Your Information
Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and logistics partners. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes specified by us.
Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.
5. Your Rights
Access and Correction: You have the right to access and correct any personal information we hold about you. If you wish to review or update your information, please contact us.
Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails or by contacting us directly.
6. Changes to This Privacy Policy
Policy Updates: We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will be effective as of the date of posting.
Notification: Significant changes to the Privacy Policy will be communicated to you via email or other appropriate means.
7. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
Email:
Phone:
Address:
By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.